1996 - 2000
- Nina Vaca founds Pinnacle Technical Resources and begins doing business from her Dallas living room. The business starts as an IT services provider specializing in systems integration/architecture with a focus on Sun & Veritas products.
- Year-after-year, Pinnacle continues to grow at a steady pace, adding Fortune 500 and other blue chip companies to its client roster.
2001
- After the 9/11 Tragedy in 2001, the IT industry suffers a severe blow. Facing clinet cut backs, Ms. Vaca realizes that her old business model is no longer in demand in the marketplace and re-invents the business. Companies are now asking for per-project type work instead of ongoing contracts, so that’s what Pinnacle begins to offer.
- In no time the new concept takes off and, after landing large companies like Verizon and AT&T as clients, the company’s revenue soar.
"You have to know what your customers need, get it to them on time, and at the best price." Nina Vaca
2002
- Pinnacle enters the IT solutions sector and also develops its sourcing business to support the solutions business.
- Others clients in financial services, health care, and consumer products soon sign on with Pinnacle.
2003
- In early 2003, the company introduces its own Web-based software, ProgataTM, which streamlines internal operations and communications between IT managers, sourcing managers, third-party staffing providers and candidates.
- In 2003, Pinnacle reports $10 million in revenues.
2004
- The company triples revenues to over $30 million.
- Coming out of an industry recession, Pinnacle develops a different line of business, its “statement of work” line, which offers fixed prices for clearly defined deliverables.
‘The way you grow is you provide value for your clients. Make certain you have a service or product that is going to be of value to them. If you lose your focus and aren’t delivering for your clients you’re heading for disaster.’ Nina Vaca
2005
- By 2005, Pinnacle has received more than 20 awards including the 2005 Entrepreneur of the Year Award in the Southwest Region from Ernst & Young LLP.
- Pinnacle is listed as the fourth fastest growing private company in the Dallas Metropolitan area.
- Pinnacle grows its client base and internal delivery capabilities and matures ProgataTM into a comprehensive MSP/ERP system
- The company posts revenues of $40 million, 20X growth in less than four years.
2006
- The company grows to about $60 million in revenue, a 50 percent increase over 2005.
- Pinnacle is selected as the top minority-owned firm in the nation by the National Minority Supplier Development Council.
“As a service organization, we are only as good as our people. If you don’t have the right people at the helm, you’re headed for trouble...The key to growing a business is making sure you have the right people in place.” Nina Vaca
2007
- Pinnacle signs a $40 million contract with BMW as their premier vendor manager.
- Pinnacle becomes one of the most widely recognized and honored companies nationwide, garnering over 35 national and local awards between 2004 and 2007, including consecutive top rankings in the Inc. 500, Dallas 100, Staffing Industry Report, and the Hispanic Business 100 fastest growing firms in the country.
2008
- Pinnacle evolves into a project-based IT consulting, staffing and outsourcing company providing a full portfolio of business services, including IT solutions, staff augmentation (IT and administrative/professional), vendor management and payroll services.
- Pinnacle’s core areas of expertise now include vendor management services, IT consulting & recruitment, IT Solutions, clerical & administrative staffing, and payrolling, all enhanced by ProgataTM , its proprietary software solution that captures all aspects of the client-vendor relationship.
- Pinnacle occupies a 10,000 square-foot headquarters in Dallas and has more than 2000 employees in 40 states. The company has additional offices in Cincinnati, Denver, Los Angeles, New York, St. Louis, Tampa FL and Washington DC.
- Pinnacle’s current clients include AT&T, BMW North America, Citigroup, and Verizon.