Pinnacle Group

Key Skills
Remote, GA

***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service*** 

Pay Range: 
– $36.23/hr

Bill Rate Range:  $45.00 – $50.00/hr

Positions: 1

Work hours:  8:00 EST – 5:00 EST Monday –

Location:   Remote

End Client: GTA


Travel: 10%

Travel expenses: Reimbursement for business travel

Duration:   18 – 24 months

Contract to Hire:  Yes

U.S. Citizenship Required?: Yes – Must note at the
top of the resume!

Background:  Additional
backgrounds screens, including fingerprinting, with the State will be required;
these are fully comprehensive screens going back to when they were 18+ years


Must include City, State, Zip Code at the TOP of
the resume, as well as U.S. Citizenship!


Top Skills:

  • MSSQL Multiskill System DBA as L2 +  (MSSQL is primary, Oracle is secondary)
  • Build Scripting/Automate Day to day task
  • ITIL Process Awareness
  • DB Projects Execution


Job Description:


Manager Notes:

  • Within the past 8-10 years, candidates must have 2 – 3
    years of experience with SQL  AND 1 – 2 years of experience
    with Oracle
  • Previous like-kind roles include:  System DBA,
    Incident Management, Change Management.
  • Looking for someone who has done installations or
    remediated incidents.
  • Multiskilled DBA on Oracle and SQL Server, this is
    ; however, ITIL exposure can be flexible.
  • MSSQL should be
    a Primary skill and Oracle as Secondary.  MySql is a preferred skill


The candidate would be responsible for:

  • High level technical resolution for incidents received
    from phone calls, emails or automated ticketing system during specific
  • Respond to telephone calls, email, instant messages and
    assigned tickets from customers, Assigned work orders / incidents to
    appropriate support teams and follow up until closure.
  • Respond to, and diagnose, problems through discussions
    with users, including problem recognition, logs, research, isolation,
    resolution, and follow-up steps
  • Provide remote desktop support and perform other
    activities based on SOPs.
  • Provide troubleshooting assistance, and provide regular
    updates to customers as well as updating the tickets.
  • Develop SOPs to shift work to Command Center and
    provide documentation for standard procedures


Desired Skills:

  • Should have Good communication skills.
  • Should have a minimum of 3+ yrs. of relevant experience
    in Oracle Support for mission critical Environments
  • Oracle or SQL Server Certifications
  • Management and Database Security Administration.
  • Should have worked on Oracle and MSSQL and would have
    managed them independently.
  • Ability to understand Customer issues very quickly
    based on gathered information and fixes this issue.
  • Strong Knowledge on Oracle and SQL Server Databases.
  • Working experience on Oracle SQL Server Administration
    and Monitoring.
  • Excellent Knowledge and real time experience on
    Database Monitoring.
  • Troubleshooting Oracle, & MSSQL Database issues.
  • Perform activities related to install, configure and
    managing Oracle, MSSQL Databases.
  • Perform Database performance tuning and capacity
  • Setting up and testing new Databases.
  • Monitoring DB performance and efficiency.
  • Writing Database documentation, including Data
    Standards, procedures and definitions.
  • Controlling Database Access permissions and privileges.
  • Developing, Managing and testing Database backup and
    recovery plan.
  • Ensuring that storage and archiving procedures are
    functioning correctly


Desired Technologies:

  • Oracle DB 11g/12c
  • MSSQL Server 2012, 2014, 2016