Pinnacle has over a decade of MSP experience that includes solution design, spend/pricing analysis and strategy, program transition, supplier expansion/consolidation, diversity supplier mentorship, compliance strategy, and full implementation of MSP services. Pinnacle has direct experience with all major VMS solutions, manages vendor neutral or non-neutral programs, and offers our services as either a third party program administrator or as a prime contractor.

Metrics and Quality DRIVEN

Pinnacle utilizes a metrics-driven approach using KPIs and SLAs are developed to drive performance program-wide. Key areas of focus include candidate quality, supplier performance, savings, and compliance. We pride ourselves on customer service and operational excellence using highly skilled on-site recruiting and supplier management expertise coupled with fully compliant and auditable accounting and back-office operations.