Recruitment Marketing System (RMS)

Pinnacle Group

Software used to aid in finding, attracting, assessing, interviewing and hiring new personnel. This software features real-time online job posting management, candidate search and candidate management with user alerts and …

Principal Model MSP

Pinnacle Group

An arrangement where the managed service provider (MSP) acts as the principal contractual and payment intermediary for temporary workers supplied by second tier staffing companies. The MSP may also be …

Master Service Agreement (MSA)

Pinnacle Group

A contract that settles most details and expectations for two parties. The contract states what each group has to do to honor its end of the bargain. It also outlines …

Managed Service Provider (MSP)

Pinnacle Group

The third-party manager of a multi-supplier staffing program – typically (but not always) managing the VMS and all program suppliers. The various roles of the MSP within a program can …

Human Resource Management System (HRMS)

Pinnacle Group

A Human Resources technology that automates every day, repetitive tasks such as payroll, recruitment and onboarding, data storage and collection, learning management, employee self-service, and more.