Managed Service Provider (MSP)

Pinnacle Group

The third-party manager of a multi-supplier staffing program – typically (but not always) managing the VMS and all program suppliers. The various roles of the MSP within a program can …

Independent Contractor Management (ICM)

Pinnacle Group

The management of administrative processes surrounding independent contractors as they enter and exit an organization, including RFx activities, milestone tracking, onboarding, reporting, payment, and billing.

Business Intelligence

Pinnacle Group

A relatively broad term used to define either (a) enterprise software such as Tableau, Domo, Oracle BI, et al, or (b) the insights gained from the use of these platforms …

Accrual-based Accounting

Pinnacle Group

When revenue and expenses are recognized and recorded when they occur (versus the cash basis accounting method when line items aren’t documented until cash exchanges hands). The advantage of this …

Strategic Services

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