service-advisor-service-delivery-manager–itsm

Pinnacle Group

…Project Management skills Advanced knowledge and understanding of IT concepts Advanced ITIL Certification (Service Operations and/or Continual Service Improvement) Familiarity and practice in SAFe Agile Experience with Kaizen and Six…

Home Backup

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servicenow-developer

Pinnacle Group

Job Description: As a member of Client Service Operations SCRUM team candidate will be responsible for development of solutions within the ServiceNow environment required to support ITIL Incident, Problem and…

Man in a suit with text: "Co-Employment Part 3"

Reducing Co-Employment Risk

Pinnacle Group Blog

…client’s business operations. Strong compliance in this case means strong business outcomes, because client managers are focused on the work that drives their business forward instead of spending valuable time…