summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal …
100% Supplier Payment Accuracy Over a Decade
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs. Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers. …
Statement of Work
Do you have a clear understanding of your project-based work? You should.Gain a full view into your project-based work (statement of work/SOW) spend.Learn MoreConnect with a SOW management specialistUnderstand your …
Program Expansion to over a Dozen Business Units
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Scaling and Improving an Internally Managed Talent Acquisition Program
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.
5 Ideas to Keep a Remote Workforce Engaged
At Pinnacle Group, our team is comprised of a large remote workforce located in several countries. Already with different time zones, different languages, and different customs to consider, we jump …
Quarterly Business Review (QBR)
A quarterly review of an organization’s contingent labor program in regard to ongoing business plans and program objectives.
Gain Sharing
When an agency and its client shares cost savings and other non-monetary benefits in order to meet savings objectives or some other goal.
Practical Steps to Rolling Out a Global MSP
At Pinnacle Group, we have gone through this process with our clients and have experienced the ups and downs of implementing programs in other countries. We hope these tips will make implementation a little easier to envision.
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