MSP Growth and Adoption to 12+ BUs

Pinnacle GroupCase Studies, Communications

After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.

The five dimensions of an effective contingent workforce program

The five dimensions of an effective contingent workforce program Today’s contingent workforce programs need be nimble, scalable, and effective across multiple dimensions to effectively engage with a modern, hybrid workforce. …

Multi-Year Accessibility Plan

 Pinnacle Technical Resources Canada, Inc. Multi-Year Accessibility Plan  Statement of Commitment Pinnacle Technical Resources Canada, Inc. (“Pinnacle”) is committed to ensuring equal access and participation for people with disabilities. We …

Vendor Management System (VMS)

Pinnacle Group

ERP-style software, typically produced by a third-party vendor, that is specifically designed to manage the full procure-to-pay process within the contingent labor spend category exclusively. Typical features of a VMS …

Managed Service Provider (MSP)

Pinnacle Group

The third-party manager of a multi-supplier staffing program – typically (but not always) managing the VMS and all program suppliers. The various roles of the MSP within a program can …

Independent Contractor Management (ICM)

Pinnacle Group

The management of administrative processes surrounding independent contractors as they enter and exit an organization, including RFx activities, milestone tracking, onboarding, reporting, payment, and billing.