Transitioning from a Legacy MSP/VMS Relationship

The BrandsmithCase Studies, Utilities

A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.

Program Expansion to over a Dozen Business Units

Pinnacle GroupCase Studies, Communications

After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.

The five dimensions of an effective contingent workforce program

The five dimensions of an effective contingent workforce programToday’s contingent workforce programs need be nimble, scalable, and effective across multiple dimensions to effectively engage with a modern, hybrid workforce.QualityIs your …

Multi-Year Accessibility Plan

 Pinnacle Technical Resources Canada, Inc. Multi-Year Accessibility Plan Statement of CommitmentPinnacle Technical Resources Canada, Inc. (“Pinnacle”) is committed to ensuring equal access and participation for people with disabilities. We are committed …

Values-Based Partner

Partnering with our customers to increase impact in the communities where we live, work, and serve.The trust we’ve built with our customers through impeccable service and commitment to the community …

Vendor Management System (VMS)

Pinnacle Group

ERP-style software, typically produced by a third-party vendor, that is specifically designed to manage the full procure-to-pay process within the contingent labor spend category exclusively. Typical features of a VMS …