Similar to customer relationship management, an end-to-end strategy used to manage the candidate recruitment process. Typically requiring a software platform, organizations are able to find, attract, engage, and nurture candidates …
Business Intelligence
A relatively broad term used to define either (a) enterprise software such as Tableau, Domo, Oracle BI, et al, or (b) the insights gained from the use of these platforms …
Applicant Tracking System (ATS)
A software platform for corporate recruiting that usually includes a website for posting jobs openings. All candidate data is stored in the software for a more seamless search, filter, and …
Five Common Questions for First Generation MSP
Managed services, or the management of a portfolio of staffing suppliers and all related workflows on behalf of a large buyer by a managed service provider (MSP), have evolved significantly …
How to Drive and Maximize Staffing Efficiency
Much of what gets discussed in effective staffing amounts to table stakes. Bill rates, markups, supplier rationalization, and fill ratios are all critical, but they’re not new. As a result, …
Practical Steps to Rolling Out a Global MSP
At Pinnacle Group, we have gone through this process with our clients and have experienced the ups and downs of implementing programs in other countries. We hope these tips will make implementation a little easier to envision.
What is a Good Fill Ratio?
The short answer is: 100%. Always. Forever. You may think that’s unrealistic. Perhaps it even feels like a marketing pitch. But it isn’t. It’s completely realistic if you make the commitment. That’s because …
Pinnacle Group Chairman and CEO Nina Vaca named to SIA Global Power 150 – Women in Staffing List for Fifth Year in a Row
Staffing Industry Analysts (SIA), the global advisor on staffing and workforce solutions, named Pinnacle Group Chairman and CEO Nina Vaca to their annual Global Power 150 – Women in Staffing list for …
Best Practices for Implementing Dynamic Tiering
In our last blog we discussed the evolution of the supplier selection process and how Dynamic Tiering is a superior method for Managed Service Provider programs. For this post we’re …
