Pinnacle Group Privacy Policy – UK and EU Residents

 Pinnacle Group Privacy Policy – UK and EU Residents Policy  Pinnacle Group respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as …

Optimizing an Internally Managed MSP Program

Pinnacle GroupCase Studies, Technology

As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

Key Performance Indicator (KPI)

Pinnacle Group

A quantifiable measure used to evaluate the success of an organization, employee, or particular event. KPIs are often inserted into staffing contracts to ensure certain performance levels. Common KPIs include …

Fill Ratio

Pinnacle Group

The ratio of positions filled to total positions released, excluding job cancellations. Fill ratios can be expressed on a program-wide basis or a supplier-specific basis. For example, if a program …