Any process or service performed by a third-party vendor that would otherwise have to be performed in-house. BPO arrangements typically transfer some or all performance risk from the company to …
Five Common Questions for First Generation MSP
Managed services, or the management of a portfolio of staffing suppliers and all related workflows on behalf of a large buyer by a managed service provider (MSP), have evolved significantly …
How to Drive and Maximize Staffing Efficiency
Much of what gets discussed in effective staffing amounts to table stakes. Bill rates, markups, supplier rationalization, and fill ratios are all critical, but they’re not new. As a result, …
New Year, New Job? How to Get Hired in Q1
Once the Holidays end and things begin getting back to normal, it can be a good time to turn your attention to making an important career move. January and February …
Pinnacle Group CEO Nina Vaca Performs with Fellow Dallas Business Leaders at Dallas Symphony Orchestra’s C-Suite Christmas
Pinnacle Group Chairman and CEO Nina Vaca entertained the audience as the Master of Ceremonies at the Dallas Symphony Orchestra’s C-Suite Christmas event on December 11. Vaca was joined onstage at the Morton …
Pinnacle Group Chairman and CEO Nina Vaca named to SIA Global Power 150 – Women in Staffing List for Fifth Year in a Row
Staffing Industry Analysts (SIA), the global advisor on staffing and workforce solutions, named Pinnacle Group Chairman and CEO Nina Vaca to their annual Global Power 150 – Women in Staffing list for …
Best Practices for Implementing Dynamic Tiering
In our last blog we discussed the evolution of the supplier selection process and how Dynamic Tiering is a superior method for Managed Service Provider programs. For this post we’re …
Why Is Dynamic Tiering So Important for MSP Programs?
Contingent labor suppliers were chosen by legacy methods for years, leaving many Managed Services Suppliers out. Dynamic Tiering helps solve these issues.
Pinnacle Group Named Among the Largest IT Staffing Firms in the United States
Leading workforce solutions provider Pinnacle Group is pleased to announce that it has once again been recognized by Staffing Industry Analysts (SIA) as one of the largest IT staffing firms in the United States. …